Kevin Murray (claystorm) wrote,
Kevin Murray

Open Letter to Dish regarding AMC!

Let me start off by saying that my family has been Dish customers for about 13 or 14 years, so long we have lost count (Old age sucks!). But we can't support you guys with this whole AMC thing. In fact, we are seriously thinking about switching to Comcast or DirectTV over this. It's more then just loosing AMC (which is a big loss), but the way the company has dealt with it.

First off, I gotta say that moving AMC to the 9000 range was really a dick thing to do. Seriously. It's like the 5 year old who does not want to play nice at the sandbox, so he takes his toys and goes home.

I understand that you have a lawsuit against them. I get that. I get that they want more money from you to keep airing their channels. I get it's much more then what your paying today and I also get that it's probably not worth what they think they should get.

But I also think they have more of an audience then your willing to admit. I think in the last 5 years, they have really been on the cutting edge of programming with shows like Mad Men and Breaking Bad (which is / was filmed here in my hometown). And The Walking Dead has blown everyone away. The second season finale had 9 million viewers! Hell, that's more viewers then what some (ok most) NBC shows are getting these days.

What I really think disturbs us the most about Dish lately has been how much "change" there has been the company since Charlie stepped back from day to day roles running the company. Dish used to be different. It used to be about the customers, and we loved that. Dish is the company that had the Charlie Chat. What other company did that? You were interacting with your customers well before it was popular or profitable to. But lately it all seems to about money for you guys (and we do understand that your a business and that is kinda part of business). But, it seems as of late that you don't care about your customers. Moving AMC to channel 9000 (in the middle of a program no less) is one of those moves.

I mean, who does that? No warning, no notice. Just blip! It's gone. I hope you guys do remember that without your customers, there is no money to be made. We are the ones who watch the programming that you air.

So let me leave you with this. I know you can't control AMC, but keep your lawsuit separate from your day to day operations. And before you think no one watching AMC, remember that we do watch it and while we have been loyal Dish customers, as viewers, we gotta do what we need to do to watch the programs we love!
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