So, we get our new bill today, it's $3,664.26. Last month, even with all of the 13 other lines still on the bill, it was $1,950.18. We all about shit a brick when we saw that. It turns out, they never did credit us back for the 13 lines, and then did change us the Early Termnamation Fee of $200.00 per line for the 13 lines that got shut off.
So, I called our rep, and left him a very stern and nasty voice message, and sent him a e-mail that said about the same. I also, called Verizon help line, and the only thing they said, is they would have to e-mail our rep, and ask him.
So, I'm sooooo sooooo pissed off its not even funny.
and to top it all off, I think I'm getting sick.